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Privacy Policy

DOX & Box Services, LLC Privacy Policy

This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase at https://familybox.Store (the place").

Personal information we collect

When you visit the site, we will automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “device information.”

We collect device information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. To learn more about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

  • "Log files" the actions that occur on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • "Web beacons", "Tags" and "pixels" are electronic files used to record information about how the site is navigated.

Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal account, email address and phone number. We refer to this information as “order information.”

When we talk about “personal information” in this privacy policy, we are talking about device information and order information.

Subscription to Marketing SMS Messages

Explicit Consent

To receive marketing SMS messages from us, we require your explicit consent. You must intentionally opt-in to receive these messages and will not be automatically subscribed.

Description of Marketing SMS Messages

Our SMS marketing messages may include promotions, special offers, product updates and other relevant information about our products and services.

Subscription and Withdrawal Process

To subscribe to our marketing SMS messages, text "Optin" to Phone Number 1 (855) 339-3759. To opt out of our marketing SMS messages, text “STOP” to the same number. Standard SMS and data may apply, check with your mobile service provider.

Message Frequency

Users can receive up to 5 marketing SMS messages per week.

Costs and Rates

Please note that marketing SMS messages may be subject to standard text message rates depending on your mobile plan.

How do we use your personal information?

We use the order information we collect generally to fulfill orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to:

  • To communicate with you;
  • Filter our orders for potential risk or fraud; and
  • When consistent with the preferences you have shared with us, we will provide you with information or advertising related to our products or services.

We use the device information we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers navigate and interact with the Site, and to evaluate the success of our marketing and advertising campaigns).

Sharing your personal information

We share your personal information with third parties to help us use your personal information, as described above. For example, we use Woocommerce to power our online store. You can read more about how Woocommerce uses your personal information here: https://docs.woocommerce.com/document/marketplace-privacy/. We also use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://www.Google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://Tools.Google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at http://www.networkadvertising.org/Understanding-online-Advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://OptOut.aboutads.info/.

Don't track

Please note that we do not alter our site's data collection and use practices when we see a do not track signal from your browser.

Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you place an order through the site), or otherwise to pursue our legitimate business interests mentioned above. Additionally, please note that your information will be transferred outside of Europe, including Canada and the United States.

Data retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

7490 NW 54th St, Miami, FL, 33166, United States.

 

Mobile Terms of Service
Dox & Box Services LLC
Last update: September 27, 2023

The Dox & Box Services LLC mobile messaging service (the "Service") is operated by Dox & Box Services LLC ("Dox & Box Services LLC", "we", or "us"). Your use of the Service constitutes your acceptance of these terms and conditions ("Mobile Terms"). We may modify or discontinue the Service or any of its features without prior notice. To the extent permitted by applicable law, we may also modify these Mobile Terms of Service at any time and your continued use of the Service after the effective date of such changes will constitute your acceptance of such changes.

By consenting to Dox & Box Services LLC's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Dox & Box Services LLC through your wireless carrier to the mobile number you provided, even if your wireless number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts and information (e.g. order updates, account alerts, etc.). Promotional messages may include promotions, special offers and other marketing offers (for example, purchase reminders).

You understand that you do not have to enroll in this program to make any purchase, and your consent is not a condition of any purchase with Dox & Box Services LLC. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your mobile carrier. The frequency of messages varies. Message and data rates may apply. Check your wireless plan and contact your wireless service provider for more information. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless carrier.

You may unsubscribe from the Service at any time. Send the single keyword command STOP to +18553393759 or click the unsubscribe link (when available) in any text message to cancel. You will receive a single unsubscription confirmation text message. No more messages will be sent to your mobile device unless you initiate it. If you have subscribed to other Dox & Box Services LLC mobile messaging programs and wish to unsubscribe, unless otherwise required by applicable law, you must unsubscribe separately from such programs by following the instructions provided in their respective mobile terms. .

For help or assistance from the Service, text HELP to +18553393759 or email familybox.store@gmail.com.

We may change any short code or telephone number that we use to operate the Service at any time and will notify you of these changes. You acknowledge that any message, including any STOP or HELP request, that you send to a short code or telephone number that we have changed may not be received and we will not be responsible for fulfilling requests made in such messages.

Mobile carriers compatible with the Service are not responsible for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you obtain a new mobile number, you will need to enroll in the program with your new number. To the extent permitted by applicable law, you agree that we will not be liable for any failed, delayed or erroneous delivery of any information sent through the Service, for any errors in such information, and/or for any actions you may or may not have taken. not perform based on the information or the Service.

We respect your right to privacy. To learn how we collect and use your personal information, please see our Privacy Notice.

 

 

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